CallCenterNet® performs Inbound & Outbound Call Center services, with a common objective: making our clients’ customers feel special.
Together we seek to satisfy our International Clients with a “Glocal: Global & Local” approach to the worldwide market. With a single Account Manager, a single Reporting System, a web based Software application for CRM and Call Center activities, and local market expertise.
CallCenterNet® has invented and offers the first Franchising network of distributed Call Centers. The agreements amongst our partners ensures a high SLA, a common pricing scheme and a standard “modus operandi”.
The proximity of our Call Centers to Clients allows CallCenterNet® to perform Geo-Telemarketing, whereby Operators have greater linqusitic and Cultural Affinities. This ensures a higher quality and unique service provision.